Terms of Service
Last Updated: April 23, 2026
Legal Entity: This website is operated by CC3PO LLC.
By using this website, you agree to these Terms of Service.
1. Acceptance of Terms
By accessing or using CC3PO Technology Services ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
2. Description of Services
CC3PO provides the following services:
- IT Consulting: Technology consulting, infrastructure assessment, and strategic planning
- WordPress Development: Website design, development, maintenance, and optimization
- AI Automation: AI-powered systems for business automation and efficiency
- HIPAA Compliance: Compliance consulting and implementation for medical/dental practices
- Website Audits: Technical analysis and recommendations for website improvement
3. Service Agreements
3.1 Scope of Work
Each project will be defined by a separate proposal or agreement outlining:
- Specific deliverables and scope
- Timeline and milestones
- Payment terms and schedule
- Revision limits and change request process
3.2 Client Responsibilities
Clients agree to:
- Provide necessary access, credentials, and materials in a timely manner
- Review and provide feedback within agreed timeframes
- Pay invoices according to the payment schedule
- Designate a single point of contact for project communications
4. Payment Terms
4.1 Pricing
Prices for services are as quoted in individual proposals. All prices are in USD unless otherwise specified.
4.2 Payment Schedule
- One-time projects: 50% deposit due before work begins, 50% due upon completion
- Monthly services: Payment due on the 1st of each month for that month's services
- HIPAA compliance: Payment per the proposal agreement
4.3 Late Payments
Invoices not paid within 30 days will incur a late fee of 1.5% per month on the outstanding balance. Services may be suspended for accounts with balances over 60 days past due.
5. Intellectual Property
5.1 Client Materials
Clients retain ownership of all materials provided to CC3PO for use in projects.
5.2 Deliverables
Upon full payment, clients receive ownership of custom work created specifically for their project. CC3PO retains ownership of:
- Pre-existing tools, templates, and frameworks
- Methodologies and processes
- Code libraries and reusable components
5.3 License Grant
CC3PO grants clients a perpetual, non-exclusive license to use deliverables for their intended purpose.
6. Confidentiality
Both parties agree to keep confidential information private. Confidential information includes:
- Business strategies and processes
- Customer data and contact information
- Financial information
- Technical specifications and credentials
- Proprietary methods and tools
7. HIPAA Compliance Services
Healthcare Clients: If you engage CC3PO for HIPAA compliance services, additional terms apply to ensure protection of Protected Health Information (PHI).
For HIPAA compliance services:
- CC3PO will sign a Business Associate Agreement (BAA) upon request
- Clients remain responsible for their own HIPAA compliance
- CC3PO provides consulting and implementation, not legal advice
- Compliance is a shared responsibility requiring client cooperation
8. Warranties and Disclaimers
8.1 Service Warranty
CC3PO warrants that services will be performed in a professional manner consistent with industry standards. This warranty does not cover:
- Issues caused by client-provided materials or hosting
- Third-party service failures
- Changes made by the client or third parties
- Force majeure events
8.2 Disclaimer
SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. CC3PO DOES NOT GUARANTEE SPECIFIC RESULTS OR OUTCOMES.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CC3PO'S TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY CLIENT FOR SERVICES IN THE 12 MONTHS PRECEDING ANY CLAIM. CC3PO SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
10. Indemnification
Client agrees to indemnify and hold CC3PO harmless from claims arising from:
- Client's use of services
- Client-provided content or materials
- Violations of law by client
- Infringement of third-party rights
11. Termination
11.1 Termination by Client
Clients may terminate with 30 days written notice. Fees for work completed are non-refundable. Clients must pay for work performed up to termination date.
11.2 Termination by CC3PO
CC3PO may terminate for breach of these Terms or non-payment. Client will receive 30 days notice to cure any breach.
12. Data and Backups
CC3PO is not responsible for data loss. Clients are responsible for maintaining their own backups. CC3PO may provide backup services as part of care plans, but these are convenience services and not a guarantee against data loss.
13. Modifications to Terms
CC3PO may modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of services constitutes acceptance of modified Terms.
14. Governing Law
These Terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of San Joaquin County, California.
15. Contact Information
For questions about these Terms, please contact:
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